Case Studies

Department Treasury

Intellisoft supported entire lifecycle of the modernized infrastructure that transitioned to EOPS.  This includes the integration, configuration, and customization of Commercial Off-The-Shelf (COTS) software (Includes JBOSS, WebSphere, SiteMinder, Business Objects, Informatica, and MQ Series), as well as custom developed infrastructure applications and interfaces (Application Messaging and Data Access Service (AMDAS), Enterprise Directory and Authentication Services (EDAS), Content Delivery Services (CDS), Single Sign On (SSO), and Enterprise Application Integration Broker (EAIB).  Intellisoft supported COTS and custom infrastructure applications for both the Registered User Portal (RUP) and the Employee User Portal (EUP) and associated security and Middleware subsystems.

Department of Homeland Security

Intellisoft supported the USCIS enterprise-wide Transformation Program (IOE) transition from a fragmented, paper-based, operational environment to a centralized and consolidated environment, utilizing state of the art case management tools and a paperless adjudication process. The Program is a large-scale, complex undertaking which formed the foundation for USCIS-wide business processes and Information Technology (IT) enabled re-engineering. This new operational environment employed online customer accounts used in the private sector to facilitate transactions, track activities, and reduce identity fraud. Intellisoft helped USCIS agency to meet customer expectations for on-demand information and immediate real-time electronic service over the internet. The Transformation helped the agency with 
1. National Security and Integrity of USCIS immigration system  to safeguard the country by effectively collecting, analyzing and sharing information used to verify identity, eligibility, and status of individuals seeking to become citizens of the U.S. or study, live or work in the country;

2. World-class customer service by adjudicating requests for benefits accurately and within acceptable timeframes, by providing timely and accurate information about immigration benefits and the status of customer requests, and by promoting civic values 

3. Operational Efficiency that is innovative, flexible, and accountable to ensure cost-effective and consistent results.